Privacy Policy

User Information

To avail certain services on iskconbhiwandi.org, users are required to provide certain information for the registration process, namely: a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details etc., and/or your occupation, interests, and the like. The information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to maintain, protect, and improve its services (including advertising services) and for developing new services.

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

Cookies

To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

Links To The Other Sites

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible for your use of such sites.

Information Sharing

We do not share sensitive personal information with any third party without obtaining the prior consent of the user, except in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with applicable laws and regulations.

(b) We propose to share such information within our group companies and with officers and employees of such group companies for the purpose of processing personal information on our behalf. We ensure that these recipients agree to process such information based on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via SMS, WhatsApp, or email in the future about special events, new services, or changes to this privacy policy — you may opt out of any future contact at any time.

1. See what data we have about you, if any.
2. Change or correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our website is securely stored within our controlled database on servers secured behind a firewall, with password-protected, strictly limited access. While we use encryption to protect sensitive information transmitted online, no security system is impenetrable and we cannot guarantee absolute security of data transmitted over the Internet.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computer servers in which we store personally identifiable information are kept in a highly secure environment.

However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

If you feel that we are not abiding by this privacy policy, you should contact our Grievance Officer immediately via email at [email protected].

Grievance Redressal

Any complaints, abuse, or concerns with regard to content, comments, or a breach of these terms should be reported to the Grievance Officer below, in writing or by email signed with an electronic signature.

The Grievance Officer, ISKCON Bhiwandi — Plot No. 24A, Manasarovar, Bhiwandi, Thane, Maharashtra – 421302. Email: [email protected]